1. Orders are reserved for 2 days only.
2. Unpaid orders will be automatically cancelled to free up stocks for other customers.
3. Paid orders can be cancelled before the cut-off time (10 a.m.). Payment can be used to buy another item or can be refunded.
4. Once order is shipped, cancellation is no longer allowed. You can follow the Return Process once order is received, but subject to terms and conditions.